REI Credit Card Customer Service

REI Co-op is a popular retailer that specializes in outdoor gear and apparel. In addition to offering high-quality products, REI also provides a credit card that rewards customers for their purchases. While the REI credit card is a valuable tool for frequent shoppers, it’s important to consider the quality of the customer service that comes with it.

Fortunately, REI credit card customer service is highly regarded by many cardholders. Here are a few reasons why:

  1. Personalized Service: One of the most significant benefits of REI credit card customer service is the personalized attention that customers receive. When you call the customer service line, you’ll be connected with a knowledgeable representative who is dedicated to helping you solve your problem. REI’s customer service team is known for being patient, friendly, and responsive to customers’ needs.
  2. Fast and Efficient Resolution: Another reason why REI credit card customer service stands out is the speed and efficiency of problem resolution. REI’s representatives are trained to handle a variety of issues quickly and effectively, so you won’t have to spend hours on the phone waiting for a solution. Whether you need to dispute a charge, report a lost or stolen card, or inquire about your rewards, REI’s customer service team is equipped to assist you.
  3. Multiple Contact Options: REI recognizes that different customers have different preferences when it comes to communication. That’s why they offer multiple contact options, including phone, email, and live chat. Whether you prefer to talk to someone directly or communicate via text, REI has a solution that will work for you.
  4. Proactive Communication: Finally, REI credit card customer service is known for its proactive approach to communication. If there is an issue with your account, REI’s customer service team will notify you promptly and provide detailed information about how to resolve it. This level of transparency and communication helps to build trust and confidence in the company.

How do I contact REI credit card?

You can contact REI credit card by calling 844-480-5934.

What bank does REI credit card use?

The REI Co-op World Elite Mastercard credit card is issued by US Bank National Association.

How do I use my REI credit?

Using your REI credit card is simple and straightforward. Here are the basic steps to follow:

  1. Make a Purchase: Use your REI credit card to make a purchase at REI or any other retailer that accepts Mastercard. Remember, using your REI credit card at REI will earn you extra rewards.
  2. Track Your Rewards: Your rewards will automatically accrue each time you make a purchase with your REI credit card. You can track your rewards by logging into your REI Co-op World Elite Mastercard account online or through the REI mobile app.
  3. Redeem Your Rewards: Once you’ve accumulated enough rewards, you can redeem them for merchandise, travel, or cash back. To redeem your rewards, log into your REI Co-op World Elite Mastercard account online or call the rewards center.
  4. Pay Your Bill: As with any credit card, it’s important to pay your bill on time to avoid late fees and interest charges. You can make payments online, by phone, or by mail.

However, the REI Co-op World Elite Mastercard offers a variety of rewards and benefits, including 5% back on REI purchases, 2% back on mobile wallet purchases, and 1% back on all other purchases. Be sure to take advantage of these rewards and use your card responsibly


If you’re considering getting an REI credit card, you can feel confident in the quality of customer service that comes with it. Whether you have a question about your rewards or need help with a billing issue, REI’s dedicated customer service team is there to assist you every step of the way. With fast and efficient problem resolution, multiple contact options, and personalized attention, REI credit card customer service is truly top-notch.

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