ChatGPT is an online platform that allows you to chat with an AI-powered chatbot that can answer any question you have. It is powered by OpenAI, a research organization that aims to create artificial intelligence that can benefit humanity. ChatGPT is a fun and educational way to interact with cutting-edge technology that can generate natural and engaging conversations.
However, some users have reported that they encounter a problem when they try to access ChatGPT. They get stuck on a verification page that asks them to prove that they are human by completing a captcha challenge. Even after they complete the challenge correctly, the page reloads and asks them to verify again. This can be very frustrating and prevent them from using ChatGPT.
If you are one of those users who are facing this issue, don’t worry. Read on, we will explain why this happens and how you can fix it. We will also provide some tips and tricks to make your ChatGPT experience more enjoyable and smooth.
Why does ChatGPT get stuck on verifying?
ChatGPT uses a Cloudflare-developed captcha system to prevent bot traffic and keep its services secure from various forms of browser-based attacks. A captcha is a test that requires users to perform a simple task, such as clicking on images or typing letters, to prove that they are human and not automated programs.
However, a captcha system can sometimes malfunction or fail to recognize legitimate users. There are several possible reasons why this might happen, such as:
- Technical issues with the website or server
- Browser compatibility issues
- Interference from browser extensions
- Connection issues with the user’s internet service provider
- Incomplete or incorrect account registration and verification
These factors can cause the captcha system to either not load properly, not accept the user’s input or not send the verification result to the server. As a result, the user gets stuck in a loop of verification requests that never end.
See also: How To Fix ChatGPT Cloudflare Loop
How to fix ChatGPT verification stuck error?
Fortunately, there are some solutions that you can try to resolve the ChatGPT verification stuck error. Here are some of them:
1. Reload the ChatGPT website
The simplest and easiest solution is to reload the ChatGPT website by pressing Ctrl+F5 on your keyboard. This will force your browser to refresh the page and clear any cached data that might be causing the problem. Sometimes, this is enough to fix the issue and let you access ChatGPT without any hassle.
2. Disable the problematic extension
If reloading the website does not work, you might have an extension installed on your browser that conflicts with the captcha system. Extensions are small programs that add extra features or functionality to your browser, such as ad blockers, VPNs, or password managers. However, some extensions might interfere with the way ChatGPT loads or submits the captcha, and if you exceed the time limit, the system might flag your attempts as spam or bot-like behavior.
To find out if this is the case, you can try opening ChatGPT in an incognito window in your browser. You can open an incognito window in almost every browser by simply pressing Ctrl+Shift+N on your keyboard. This mode ensures that there are no extensions preinstalled. Now, open ChatGPT as usual by going to chat.openai.com in the incognito session and log in with your account to access the AI chatbot.
If ChatGPT opens and works in the incognito session, then it means the issue lies with one of your extensions. To identify which one is causing the problem, you need to disable them one by one and see if ChatGPT works normally. To do this, follow these steps:
- Open your browser’s settings menu and go to the extensions section.
- Disable all extensions by toggling them off.
- Open ChatGPT in a normal window and see if it works.
- If it does, enable one extension at a time and check if ChatGPT still works.
- Repeat this process until you find the extension that causes the problem.
- Once you find it, either uninstall it or keep it disabled when using ChatGPT.
3. Clear your browser’s cache and cookies
Another possible solution is to clear your browser’s cache and cookies. Cache is a temporary storage of data that helps your browser load websites faster by remembering some information from previous visits. Cookies are small files that store information about your preferences and settings on websites. However, sometimes cache and cookies can become corrupted or outdated and cause problems with websites like ChatGPT.
To clear your browser’s cache and cookies for ChatGPT, follow these steps:
- Open your browser and go to chat.openai.com.
- Click on the lock icon next to the URL in the address bar.
- Select Cookies from the menu that appears.
- A dialog box will open showing all cookies in use for ChatGPT.
- Select openai.com and chat.openai.com cookies from the list and click on Remove.
- Close the dialog box and reload ChatGPT.
This should clear any data that might be interfering with the captcha system and allow you to access ChatGPT without any issues.
4. Use another browser
If none of the above solutions work, you might want to try using a different browser to access ChatGPT. Sometimes, browsers can have compatibility issues with certain websites or features, especially if they are outdated or not updated regularly. ChatGPT might not work well with some browsers, such as Internet Explorer, Safari, or Opera.
To avoid this problem, you can use a browser that is more compatible with ChatGPT, such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Brave. These browsers are more modern and updated frequently, and they support the latest web technologies and standards. They also have fewer extensions and plugins that might conflict with ChatGPT.
To use another browser, simply download and install it on your device and open ChatGPT from there. You might need to log in again with your account, but you should be able to access ChatGPT without any verification errors.
5. Disable VPN or proxy
Another factor that might cause the ChatGPT verification stuck error is the use of a VPN or proxy service. A VPN or proxy is a tool that allows you to change your IP address and location when browsing the web. This can help you access geo-restricted content, protect your privacy, or bypass censorship. However, it can also affect your connection speed and stability, as well as trigger security alerts from websites like ChatGPT.
ChatGPT uses a captcha system to prevent bot traffic and keep its services secure from various forms of browser-based attacks. However, if you use a VPN or proxy, the captcha system might not be able to verify your identity or location correctly. It might also detect multiple users accessing ChatGPT from the same IP address or network, which could raise suspicion of bot activity.
To fix this issue, you need to disable your VPN or proxy service when using ChatGPT. To do this, follow these steps:
- Open your VPN or proxy app and turn it off.
- Open your browser and go to chat.openai.com.
- Log in with your account and see if ChatGPT works.
If ChatGPT works after disabling your VPN or proxy service, then it means that it was causing the problem. You can either use another VPN or proxy service that is more compatible with ChatGPT, or avoid using one altogether when accessing ChatGPT.
6. Change your internet connection
The last solution that you can try is to change your internet connection. Sometimes, the problem might not be with your device or browser, but with your internet service provider (ISP). Your ISP might have some issues with its network infrastructure, bandwidth allocation, or security policies that could affect your connection to ChatGPT.
For example, your ISP might block or throttle certain websites or services that consume a lot of data or pose a security risk. It might also have a slow or unstable connection that could cause delays or errors in loading or submitting the captcha. These factors could prevent you from accessing ChatGPT properly.
To fix this issue, you can try using another internet connection that is faster and more reliable. You can either switch to another ISP that offers better service and quality, or use a different network source, such as a mobile hotspot, public Wi-Fi, or Ethernet cable. This way, you can avoid any potential problems with your ISP and enjoy ChatGPT without any verification errors.
Here are some frequently asked questions about ChatGPT and how to fix the verification stuck error:
How does ChatGPT work?
ChatGPT works by using a natural language processing (NLP) model called GPT-3, which is one of the most advanced and powerful models in the world. GPT-3 can generate natural and coherent texts based on any input or prompt. It can also learn from its interactions and improve over time.
Why do I need to verify that I am human on ChatGPT?
You need to verify that you are human on ChatGPT because it uses a captcha system to prevent bot traffic and keep its services secure from various forms of browser-based attacks. A captcha is a test that requires users to perform a simple task, such as clicking on images or typing letters, to prove that they are human and not automated programs.
How do I verify that I am human on ChatGPT?
To verify that you are human on ChatGPT, you need to complete a captcha challenge that appears on the verification page. The captcha challenge might vary depending on the type and level of security that ChatGPT uses. For example, you might have to:
- Click on a checkbox that says “I’m not a robot”.
- Select images that contain a certain object, such as cars, buses, or traffic lights.
- Type the letters or numbers that you see in a distorted image or audio clip.
- Drag and drop puzzle pieces to complete an image.
You need to complete the captcha challenge correctly and within the time limit to verify that you are human and access ChatGPT.
ChatGPT is an online platform that allows you to chat with an AI-powered chatbot that can answer any question you have. It is powered by OpenAI, a research organization that aims to create artificial intelligence that can benefit humanity.
However, some users have reported that they encounter a problem when they try to access ChatGPT. They get stuck on a verification page that asks them to prove that they are human by completing a captcha challenge. Even after they complete the challenge correctly, the page reloads and asks them to verify again.
This article explained why this happens and how you can fix it. We also provided some tips and tricks to make your ChatGPT experience more enjoyable and smooth.